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The IAPP Certified Information Privacy Manager (CIPM) exam is created to appraise the candidate's ability to operationalize privacy by converting policies to programs. The exam will test his or her skills in the administration of privacy programs and their establishment, and maintenance as well as management skills on privacy programs in all the stages of its lifecycle.
The CIPM certification exam consists of 90 multiple-choice questions that cover various topics such as privacy program governance, privacy program operational lifecycle, privacy laws and regulations, and privacy program management. CIPM Exam is designed to test the candidate's understanding of privacy management concepts and their ability to apply them in real-world scenarios.
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IAPP CIPM, or Certified Information Privacy Manager, is a certification exam that is designed for professionals who are responsible for managing and protecting the privacy of personal data. CIPM exam is offered by the International Association of Privacy Professionals (IAPP), which is the world's largest and most comprehensive global information privacy community. The CIPM Exam is designed to test the knowledge and skills of professionals who work in various industries and sectors, including legal, IT, compliance, and security.
NEW QUESTION # 178
What are you doing if you succumb to "overgeneralization" when analyzing data from metrics?
Answer: B
Explanation:
If you succumb to "overgeneralization" when analyzing data from metrics, you are using data that is too broad to capture specific meanings. For example, if you use a single metric such as "number of complaints" to measure customer satisfaction, you are ignoring other factors that may affect customer satisfaction such as quality of service, responsiveness, or loyalty. You are also assuming that all complaints are equally valid and important, which may not be the case. To avoid overgeneralization, you should use multiple metrics that are relevant, specific, and measurable for your objectives. Reference: [IAPP CIPM Study Guide], page 59-60; [Avoiding Overgeneralization in Data Analysis]
NEW QUESTION # 179
You would like your organization to be independently audited to demonstrate compliance with international privacy standards and to identify gaps for remediation.
Which type of audit would help you achieve this objective?
Answer: C
Explanation:
A third-party audit would help an organization achieve the objective of demonstrating compliance with international privacy standards and identifying gaps for remediation. A third-party audit is an audit conducted by an independent and external auditor who is not affiliated with either the audited organization or its customers. A third-party audit can provide an objective and impartial assessment of the organization's privacy practices and policies, as well as verify its compliance with relevant standards and regulations. A third-party audit can also help the organization identify areas for improvement and recommend corrective actions. A third-party audit can enhance the organization's reputation, trustworthiness, and credibility among its stakeholders and customers.
A first-party audit is an audit conducted by the organization itself or by someone within the organization who has been designated as an auditor. A first-party audit is also known as an internal audit. A first-party audit can help the organization monitor its own performance, evaluate its compliance with internal policies and procedures, and identify potential risks and opportunities for improvement. However, a first-party audit may not be sufficient to demonstrate compliance with external standards and regulations, as it may lack independence and objectivity.
A second-party audit is an audit conducted by a party that has an interest in or a relationship with the audited organization, such as a customer, a supplier, or a partner. A second-party audit is also known as an external audit. A second-party audit can help the party verify that the audited organization meets its contractual obligations, expectations, and requirements. A second-party audit can also help the party evaluate the quality and reliability of the audited organization's products or services. However, a second-party audit may not be able to provide a comprehensive and unbiased assessment of the audited organization's privacy practices and policies, as it may be influenced by the party's own interests and objectives. Reference: Types of Audits: 14 Types of Audits and Level of Assurance (2022)
NEW QUESTION # 180
SCENARIO
Please use the following to answer the next QUESTION:
Edufox has hosted an annual convention of users of its famous e-learning software platform, and over time, it has become a grand event. It fills one of the large downtown conference hotels and overflows into the others, with several thousand attendees enjoying three days of presentations, panel discussions and networking. The convention is the centerpiece of the company's product rollout schedule and a great training opportunity for current users. The sales force also encourages prospective clients to attend to get a better sense of the ways in which the system can be customized to meet diverse needs and understand that when they buy into this system, they are joining a community that feels like family.
This year's conference is only three weeks away, and you have just heard news of a new initiative supporting it: a smartphone app for attendees. The app will support late registration, highlight the featured presentations and provide a mobile version of the conference program. It also links to a restaurant reservation system with the best cuisine in the areas featured. "It's going to be great," the developer, Deidre Hoffman, tells you, "if, that is, we actually get it working!" She laughs nervously but explains that because of the tight time frame she'd been given to build the app, she outsourced the job to a local firm. "It's just three young people," she says, "but they do great work." She describes some of the other apps they have built. When asked how they were selected for this job, Deidre shrugs. "They do good work, so I chose them." Deidre is a terrific employee with a strong track record. That's why she's been charged to deliver this rushed project. You're sure she has the best interests of the company at heart, and you don't doubt that she's under pressure to meet a deadline that cannot be pushed back. However, you have concerns about the app's handling of personal data and its security safeguards. Over lunch in the break room, you start to talk to her about it, but she quickly tries to reassure you, "I'm sure with your help we can fix any security issues if we have to, but I doubt there'll be any. These people build apps for a living, and they know what they're doing. You worry too much, but that's why you're so good at your job!" You see evidence that company employees routinely circumvent the privacy officer in developing new initiatives.
How can you best draw attention to the scope of this problem?
Answer: D
Explanation:
This answer is the best way to draw attention to the scope of this problem, as it can provide quantitative and objective evidence of how often the privacy officer is bypassed or ignored in the organization's data processing activities. Developing a metric showing the number of initiatives launched without consultation can help to measure and monitor the level of compliance and alignment with the organization's privacy program and policies, as well as the applicable laws and regulations. Including this metric in reports, presentations and consultation can help to communicate and raise awareness of this problem among the relevant stakeholders, such as senior management, project managers, developers or vendors. It can also help to demonstrate the value and importance of involving the privacy officer in the early stages of any initiative that involves personal data, as well as the potential consequences and risks of not doing so. Reference: IAPP CIPM Study Guide, page 891; ISO/IEC 27002:2013, section 18.1.3
NEW QUESTION # 181
SCENARIO
Please use the following to answer the next question:
Martin Briseno is the director of human resources at the Canyon City location of the U.S. hotel chain Pacific Suites. In 1998, Briseno decided to change the hotel's on-the-job mentoring model to a standardized training program for employees who were progressing from line positions into supervisory positions. He developed a curriculum comprising a series of lessons, scenarios, and assessments, which was delivered in-person to small groups. Interest in the training increased, leading Briseno to work with corporate HR specialists and software engineers to offer the program in an online format. The online program saved the cost of a trainer and allowed participants to work through the material at their own pace.
Upon hearing about the success of Briseno's program, Pacific Suites corporate Vice President Maryanne Silva-Hayes expanded the training and offered it company-wide. Employees who completed the program received certification as a Pacific Suites Hospitality Supervisor. By 2001, the program had grown to provide industry-wide training. Personnel at hotels across the country could sign up and pay to take the course online.
As the program became increasingly profitable, Pacific Suites developed an offshoot business, Pacific Hospitality Training (PHT). The sole focus of PHT was developing and marketing a variety of online courses and course progressions providing a number of professional certifications in the hospitality industry.
By setting up a user account with PHT, course participants could access an information library, sign up for courses, and take end-of-course certification tests. When a user opened a new account, all information was saved by default, including the user's name, date of birth, contact information, credit card information, employer, and job title. The registration page offered an opt-out choice that users could click to not have their credit card numbers saved. Once a user name and password were established, users could return to check their course status, review and reprint their certifications, and sign up and pay for new courses. Between 2002 and
2008, PHT issued more than 700,000 professional certifications.
PHT's profits declined in 2009 and 2010, the victim of industry downsizing and increased competition from e- learning providers. By 2011, Pacific Suites was out of the online certification business and PHT was dissolved.
The training program's systems and records remained in Pacific Suites' digital archives, un-accessed and unused. Briseno and Silva-Hayes moved on to work for other companies, and there was no plan for handling the archived data after the program ended. After PHT was dissolved, Pacific Suites executives turned their attention to crucial day-to-day operations. They planned to deal with the PHT materials once resources allowed.
In 2012, the Pacific Suites computer network was hacked. Malware installed on the online reservation system exposed the credit card information of hundreds of hotel guests. While targeting the financial data on the reservation site, hackers also discovered the archived training course data and registration accounts of Pacific Hospitality Training's customers. The result of the hack was the exfiltration of the credit card numbers of recent hotel guests and the exfiltration of the PHT database with all its contents.
A Pacific Suites systems analyst discovered the information security breach in a routine scan of activity reports. Pacific Suites quickly notified credit card companies and recent hotel guests of the breach, attempting to prevent serious harm. Technical security engineers faced a challenge in dealing with the PHT data.
PHT course administrators and the IT engineers did not have a system for tracking, cataloguing, and storing information. Pacific Suites has procedures in place for data access and storage, but those procedures were not implemented when PHT was formed. When the PHT database was acquired by Pacific Suites, it had no owner or oversight. By the time technical security engineers determined what private information was compromised, at least 8,000 credit card holders were potential victims of fraudulent activity.
What key mistake set the company up to be vulnerable to a security breach?
Answer: D
NEW QUESTION # 182
SCENARIO
Please use the following to answer the next QUESTION:
It's just what you were afraid of. Without consulting you, the information technology director at your organization launched a new initiative to encourage employees to use personal devices for conducting business. The initiative made purchasing a new, high-specification laptop computer an attractive option, with discounted laptops paid for as a payroll deduction spread over a year of paychecks. The organization is also paying the sales taxes. It's a great deal, and after a month, more than half the organization's employees have signed on and acquired new laptops. Walking through the facility, you see them happily customizing and comparing notes on their new computers, and at the end of the day, most take their laptops with them, potentially carrying personal data to their homes or other unknown locations. It's enough to give you data- protection nightmares, and you've pointed out to the information technology Director and many others in the organization the potential hazards of this new practice, including the inevitability of eventual data loss or theft.
Today you have in your office a representative of the organization's marketing department who shares with you, reluctantly, a story with potentially serious consequences. The night before, straight from work, with laptop in hand, he went to the Bull and Horn Pub to play billiards with his friends. A fine night of sport and socializing began, with the laptop "safely" tucked on a bench, beneath his jacket. Later that night, when it was time to depart, he retrieved the jacket, but the laptop was gone. It was not beneath the bench or on another bench nearby. The waitstaff had not seen it. His friends were not playing a joke on him. After a sleepless night, he confirmed it this morning, stopping by the pub to talk to the cleanup crew. They had not found it. The laptop was missing. Stolen, it seems. He looks at you, embarrassed and upset.
You ask him if the laptop contains any personal data from clients, and, sadly, he nods his head, yes. He believes it contains files on about 100 clients, including names, addresses and governmental identification numbers. He sighs and places his head in his hands in despair.
From a business standpoint, what is the most productive way to view employee use of personal equipment for work-related tasks?
Answer: A
Explanation:
Explanation
This answer reflects the principle of accountability, which states that the company is responsible for ensuring that personal data is processed in compliance with applicable laws and regulations, regardless of who owns or controls the equipment that stores or processes the data. The company should establish policies and procedures for managing the use of personal equipment for work-related tasks, such as requiring encryption, authentication, remote wipe, backup and reporting of incidents. The company should also provide training and awareness to the employees on how to protect the data on their personal equipment and what are their obligations and liabilities. References: IAPP CIPM Study Guide, page 841; ISO/IEC 27002:2013, section
6.2.1
NEW QUESTION # 183
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